Automation comes to the US

APepper_HMSHost_OAK robot named Pepper is not only state-of-the-art – it is becoming the face of the future. Travellers in the US this year may well encounter this helpful humanoid at various airports, following recent trials of the technology in both Asia and Europe. Standing four feet high, the robot is programmed to greet people and engage with passengers, as well as provide menu details and recommendations.

At the time of writing this robotic novelty has been sighted on patrol at Montreal’s Pierre Elliott Trudeau airport as well as Washington Dulles, Los Angeles and Oakland International. Pepper can customise her features for each airport so her interactions with travellers will vary from location to location. At select airports Pepper also helps passengers with airport directions such as gates, the nearest toilets and finding other food and beverage options throughout the airport.