Minimum pay: minimum lip service

When is the minimum wage not the minimum wage? When you work at Sea-Tac, it would seem.

After all the media hype back in 2013, when Sea-Tac proudly blazed a trail that others simply had to follow, its minimum wage policies would appear to be less than concrete. The magical hourly rate of US$15, long sought after and immediately (unsuccessfully, as it turned out) contested by local carriers, raised the airport worker’s standards overnight. Yet five years on, some workers are taking home a few cents less than this figure – whilst other, new contracts, are pitched considerably below this figure.

The devil here lies not in the small print but in the unions – and the airlines. When Alaska terminated Menzies’ contract at Seattle, it took ground handling in-house, forming McGee, with a view to saving money. And because this group was unionised, city ordinances allow it to set its own wage levels, effectively waiving the status quo. Thus ex-Menzies workers (previously on US$15 an hour) who are now with McGee, actually earn less. Likewise, because of the Railway Labour Act, a city is not able to regulate wage levels across multiple sites – so any fresh airline employees are starting on a wage several dollars below that living wage. Both these exemptions are completely legal, leaving the minimum wage concept something of a misnomer.

Interesting to note, both McGee and Alaska Airlines point to better perks and benefits as critical in making up the differential.

Pay day in New York

The news that the Port Authority of New York and New Jersey is to raise the wages of its handlers, security staff, PRM agents, cleaners and other workers has been met with enthusiasm. This award is the result of a long battle that actually began in 2012, with a campaign that was waged under the banner of Fight for US$15. That fight has taken almost six years to bear fruit but finally, the New Jersey airport staff will gain wage parity with their colleagues in New York. The first increment is due this September and this will see Newark Liberty’s workers being paid US$12.45 per hour, a US$2 gain. Further salary increments will follow in due course.

The downside to the salary breakthrough, though, is the fact that the full hourly benefit, that of US$19, won’t be achieved until 2023 – that’s another five years away.

Taking into account inflation and the continual rising cost of living, one is left wondering about the monetary value of this increase. Airport staff are notoriously poorly paid – so will this financial incentive make a real difference to their lives?

Las Vegas renews with ARINC

IT FOCUS las vegasBuilding on a 20 year relationship, Las Vegas McCarran International has renewed its passenger processing solutions with Rockwell Collins, adopting new passenger technologies that should advance its technological position well into the future.

“Our team is constantly evaluating the airport’s infrastructure and operations seeking ways to enhance customer service, maximise efficiencies and increase flexibility,” affirmed Samuel Ingalls, assistant Director of Aviation over Information Systems for McCarran. “Over the past two decades we have had great success in managing our soaring passenger volume through the implementation of common use processes and other cutting-edge technologies such as those provided by Rockwell Collins.”

With this contract renewal, Rockwell Collins will refresh 176 common-use self-service kiosks with new units to support the upgrade of Terminal 1, helping McCarran to maintain its position as one of the leading airports in North America.

Also included in the renewal is continued support for additional Rockwell supplied airport systems. These include ARINC’s MUSE; a local, standalone departure control system; ARINC’s BagLink and radio frequency identification bag tag support. Also in the package will be the specialist’s self-boarding gate solution that allows passengers to scan a boarding pass and board the aircraft through an automated gate.

Catering to a growing market

Global Cat 2In a recent initiative, Global Ground Support partnered with Newrest Catering North America to supply catering trucks to two new kitchen locations that Newrest is opening. The new sites are in Salt Lake City, Utah and Raleigh Durham, North Carolina.
Global has been awarded an order for 43 catering trucks to supply these two locations. The first trucks began arriving at the locations in February this year and the remainder of the units should be delivered by April 2.

American wins AfA Carrier of the Year award

American Airlines Cargo has been named the International Carrier of the Year by the Airforwarders Association (AfA), a trade group that represents the interests of US-based air freight providers.

The award recognises American’s achievement in customer service, on time performance, and reliability and security, alongside other disciplines, and was announced on February 19 during the Air Cargo Conference in Austin, Texas.

“This award is a testament to the hard work and commitment of our team members around the world,” said Rick Elieson, American Airlines Cargo President. “It also shows that our dedication to continual improvement – in our technology, our systems and our processes – is keeping us at the forefront of the industry. Thank you to the AfA for recognizing our efforts, which will only continue this year and beyond.”

This is the first time American has won the AfA International Carrier of the Year award. In 2016, the company was awarded the AfA James Foster Memorial Award, which recognises carriers that exhibit a high level of professionalism and dedication to advancing the airfreight industry.

Gold accolade for Menzies in Mexico

The Menzies team at Del Bajio International airport in Guanajuato (Mexico) has earned Gold Status under United Airlines’ Safety Excellence Programme.

Gold Status is awarded when a station achieves two consecutive years of 10% improvement in the areas of injury, illness and ground damage.United safety award

Sylvia Trost, VP Central and South America, commented: “This important goal could only be achieved due to the excellent teamwork under the leadership of Francisco Melgoza, United Airlines’ Airport Manager, and our Station Manager, Juan Carlos Mondragon. We’re also grateful for the support of Juan’s whole team, our Regional Manager Gildardo Fernandez and Angel Jhaya, our Operations Director for Mexico.”

CUPPS for Mexico

vMUSE_MexicoRockwell Collins’ ARINC vMUSE Common Use Passenger Processing System has been selected by Grupo Aeroportuario del Centro Norte to provide enhanced flexibility of airport resources and passenger check-in at eight Mexican airports.

The vMUSE application is currently operational at Mazatlan and Zihuatanejo airports. By 2019, vMUSE will be installed and operational at Acapulco, Culiacan, Chihuahua, Monterrey, Reynosa and San Luis Potosi.

CUPPS will give the airports more flexibility and allow them to make better use of their facilities; the installation of the systems takes from three to five months.

Logan staff go back to work

The mooted strike action at Logan International did actually go ahead but lasted only two days, with industrial action ending on February 8. 

The workers involved, who handle JetBlue Airways as well as other carriers, convened with state legislators, councillors and the city Governor last week to discuss their grievances. One upshot of the meeting was that officials have now pledged to put pressure on the two employer companies (namely ReadyJet and Flight Services & Systems), as well as JetBlue and the Massachusetts Port Authority, in order to permit workers the chance of organising a union.

New contract for GAT

At Richmond International airport, GAT Airline Ground Support has announced a partnership with Spirit Airlines. Beginning March 15, GAT will be offering ramp services, along with customer services and passenger assistance, thereby enhancing the travel experience for the carrier’s passengers. 

The contract underlines the ongoing interest in outsourced handling provision within the US.

Strike action at Logan?

JetBlue Airways is gearing up for a rough ride over the next few days at Logan International. The bulk of the airline’s contractors, who are employed by ReadyJet and Flight Services and Systems, have been trying for over six years to become members of the 32BJ Service Employees International Union. Their attempts have drawn disapprobation from ReadyJet and Flight Services and Systems; indeed, both these companies have a history of fines for cases of theft and safety violations at the station, and allegedly have used threatening behaviour towards employees looking to unionise. Because of this, upwards of 500 baggage handlers, PRM assistants, skycaps and cabin cleaners are now considering strike action.

According to JetBlue (which supports the concept of a decent living wage), the intended strike will not adversely affect its operations at the airport, since it has subcontracted labour on standby.

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