Canada’s Montréal-Trudeau airport, like Toronto airport, is now utilising automated baggage handling from Materna intelligent passenger solutions (ips), and is ready to meet the needs of substantial increases in passenger numbers.

A total of 16 self-bag-drop kiosks have been in operation at Montréal since November 2018. Materna ips installed the solutions and is also providing operational support for the next three years. For the German IT services provider, this self-bag-drop project in Montréal is another big step in the context of its activities in North America, and in Canada in particular.

The new check-in area in the terminal building at Montréal-Trudeau delivers a much-improved passenger experience, with its 16 new self-bag-drop kiosks, positioned as a self-bag-drop island. Utilising a two-step passenger process, passengers now print a bag tag at a check-in kiosk and move directly to the self-bag drop, decreasing process times tremendously while improving the passenger travel experience. The new self-bag drop system fits perfectly into the airport environment and its design has won compliments.

Materna ips took just ten weeks to implement this passenger processing project.